Refund and Return Policy

GENERAL MERCHANDISE:
Returns must be done within 30 days of initial purchases. Receipts must accompany all unworn & unused returns. All tags and labels must be intact. No refunds or exchanges on final sale items, firearms, NFA items, ammunition, powder, primers, bullets, optics, and electronic ear protection.

 

Warranty claims must be submitted to the Manufacture. 

 

All web returns require a return authorization which can be obtained using our CONTACT US page. The product needs to be returned in new condition and in the original package with all tags, warranty papers, accessories, and original receipt to the address below. The RA# needs to be written on the outside of the box. Anything without an RA# noted on the box will be refused.

All refunds will be issued via the same manner the order was originally paid for.
If a shipment is refused by the customer or an order is cancelled, the order is subject to a restocking fee to cover the lost costs of the transaction. No original shipping charges will be refunded on refused shipments, or cancelled orders that have been picked up by the shipping company. Return shipping costs are also the responsibility of the customer.

We reserve the right to deduct fees and add a restocking fee to your refund depending upon the reason of the return.

FIREARMS/NFA:

Due to legal concerns, firearms cannot be returned after the transaction has been completed. It is your responsibility to thoroughly inspect the firearm BEFORE completing the transaction. If you are denied a firearm purchase through BCI, you are responsible for contacting them to correct/clear up any issues. You have 30 days to complete this before storage fees are applied and you will be subject to a restocking fee. If you are denied for an NFA item, due to legal issues, there will be no refunds and the NFA item in question will become the property of R&R Tactical, LLC, with no expectation of any further compensation to the customer.

AMMUNITION:

Due to safety concerns, returns on ammunition are strictly prohibited.

 

RESTOCKING FEE:

All items are subject to a restocking fee, not to exceed 30%, plus any additional shipping and handling costs.. We do not refund the original shipping and handling fees pain on any orders. All fees will be deducted from your refund.

 

Order cancellations are subject to a restocking fee, not to exceed 30%,

plus any additional shipping and handling costs.

 

Most returns are fully refunded in 3-5 days after we receive and process the return. It may take longer for the credit to appear in your account depending on your bank. Most items that are in stock ship within 3-5 days after receipt of your returned item but may take longer depending on availability.

 

R&R Tactical Design, LLC will not cover damage of your firearm caused by:
·Failure to provide proper care and maintenance
·Accidents, abuse, or misuse
·Barrel obstruction
·Hand loaded, reloaded or improper ammunition
·Unauthorized adjustments, repairs, or modifications
·Normal wear and tear

 

NOTICE: It is illegal to ship a firearm with ammunition in the firearm or in the same packaging.

Firearms and ammunition must be shipped separately.

 

If you have any questions regarding our return policy,

please reach out to us by using our CONTACT US page

 

FFL DEALER VERIFICATION:
It is the responsibility of the customer to validate that the selected FFL is in business, will perform the required background check, and will legally transfer the firearm to the customer. A restocking fee not to exceed 30% per order and applicable shipping cost will be charged for all orders refused or not accepted by the transferring dealer and returned to R&R Tactical, LLC, for any reason.

 

ATHLON OPTICS WARRANTY INFORMATION:

Athlon Optics product is not only warranted to be free of defects in materials and workmanship for the lifetime of the product. Athlon will also repair or replace, at no charge to you, your product if you should damage it through normal use. No receipt needed or registration required. This is a commitment that Athlon will be the best product you can buy for your money.

This warranty does not cover damages caused by deliberate damage, misuse, theft, or maintenance provided by someone other than the Athlon Authorized Service Department.

Athlon Optics Lifetime Warranty only covers binoculars, rifle scopes, spotting scopes, red dots, prism scopes, magnifiers, and laser rangefinders. Other Athlon Products have standard one year warranty.

Please note that any altering of the products, such as DuraCoat, hyrdo-dipping or spray painting, will void the warranty. Cosmetic alteration of Athlon Optics must be completed by a certified Cerakote applicator (found here: https://www.cerakote.com/find-applicator). Athlon Optics products damaged by improper application will not be covered by the lifetime warranty. Should an optic require warranty work, Athlon Optics will not cover the cost of Cerakoting should we deem the optic irreparable or choose to replace.

Instructions For Product Warranty Service
US Customers:
Remove all accessories, such as mount, ring, and others from the product.
Download and fill out the product service request form and include the printed copy (Found here) with your shipment.
Wrap the product ideally with bubble wrap or other wrapping material and seal the box securely
If possible, ship and track the deliver through a reliable vendor. Please insure the shipment against loss.